Everyday AI · Safety & Security
Keep banking, cards and e-wallet details out of AI chats
Do you want AI to help with a bill, receipt or money question?
Listen to this guide
AI narration · English · Prompt text stays on the page
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What to do
- Type only the date, shop or bill name, and the amount. Do not paste account numbers, card numbers, CVV codes, expiry dates, GCash or Maya numbers, MPINs, PINs or OTPs.
- Do not photograph or upload a screenshot of a banking app, card, QR payment or OTP screen.
- Use placeholders such as [amount] or [bank name]. A made-up example is often enough.
- If you already pasted a password, PIN, OTP or card number, change it in the official app or website and contact the bank or e-wallet. Deleting the chat does not protect the account.
Try this prompt
Do not paste account numbers. Replace the brackets with a shop name, date and amount only.
Help me ask an AI assistant about a banking/card/e-wallet issue WITHOUT exposing sensitive credentials or unnecessary financial identifiers.
MY TASK
[DESCRIBE THE QUESTION IN GENERAL TERMS]
BEFORE I PASTE ANYTHING
Create a redaction plan using placeholders such as:
[BANK/E-WALLET]
[TRANSACTION DATE]
[AMOUNT]
[MERCHANT LABEL]
[LAST SAFE DIGITS IF TRULY NEEDED]
[CASE REFERENCE — REDACTED]
NEVER ASK ME TO PROVIDE OR REPEAT
- passwords or PIN/MPIN
- OTPs/authentication/recovery codes
- CVV/CVC
- full card/account/e-wallet numbers
- security answers
- full government ID numbers/images
- QR codes/barcodes that can expose account/transaction data
- session/login links or tokens
OUTPUT
1. What information is actually necessary for my question.
2. What to remove/redact.
3. A privacy-safe version of my question with placeholders.
4. What the AI can reasonably help with.
5. What should instead be handled in the financial provider’s independently reached official app/help channel.
RULES
- If I accidentally paste a secret, do not echo it back; tell me to remove it from the working copy and use the provider’s official security/recovery process as appropriate.
- Do not claim that redaction makes sharing risk-free.
- Do not direct me to contact details contained in a suspicious message.
- Do not perform transactions, login actions, account changes or disputes for me.
Use the minimum information necessary for the task.See a sample result
Illustrative example. Your answer may differ.
Input (illustrative): Shop: Example Store. Date: 12 September 2026. Amount: ₱1,250. Question: “What should I check before I pay a similar bill next month?” Example result: “Check the due date, the amount against your own record, and whether any extra fee was added. To confirm: the original receipt.”
Before you use it: GCash and banks will not ask you for an OTP or MPIN in a chat, by SMS or over the phone. Use only the official app or website.
Philippine notes
- GCash says it will never ask for your MPIN or OTP, including over the phone or in a message.
- Maya says never share usernames, passwords, OTPs, bank account numbers, or debit and credit card numbers, CVV codes and expiry dates with unverified parties.
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